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FAQ — Questions & Answers
Frequently asked questions
Find answers to the most common questions about using Crave Digital. Explore essential details on music distribution, payments, release management, video uploads, and other key features of our platform.
Basic information
This section provides essential insights into Crave Digital – what it is, how it works, who can use it, and our services. It's the perfect starting point for your music distribution journey!
Uploading music
Discover how to upload your tracks to Crave Digital, which formats are supported, and the best way to submit your release for seamless distribution to streaming platforms without delays.
Making changes
Find out how to edit your release after submission, update metadata, change cover art, and modify tracks. Explore which changes are allowed and how the approval process works.
Payments & payouts
Discover details about payment methods, subscriptions, and royalty payouts. Find out about applicable fees and when you can expect to receive your earnings.
Uploading videos
Discover how to upload music videos to Vevo and Apple Music, including file requirements and the publishing process. Learn how to submit your video and ensure it complies with platform guidelines.
Your account
This section provides information on managing your account, updating details and security settings, and recovering access.
Copyrights & metadata
Learn how to protect your copyrights, manage track metadata, and ensure compliance with streaming platform requirements.
Music promotion
Discover effective strategies to promote your music and reach new listeners! Learn how to utilize the Campaign Manager, enhance your tracks' visibility on streaming platforms, and leverage YouTube and social media for promotion.
Streaming platforms
In this section, you'll find answers to frequently asked questions about the streaming platforms we collaborate with. Learn about each platform's specific requirements and discover tips to help you effectively reach a wide audience.
Violations and unfair practices
Learn about the rules for fair use of the platform and the consequences of violating them. We explain which actions are considered unfair, including artificial stream manipulation and content tampering. You will also find out what penalties may apply for breaking these rules.
Got more questions? 🤔
If you don’t see an answer to your question above, feel free to
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📩 and we will do our best to respond as quickly as possible.