FAQ — Questions & Answers

Payments & payouts

Can I use Crave Digital if I am a creator from outside the European Union?

Crave Digital is an international platform, but currently, it is only available to artists from European Union countries. However, we plan to expand its availability to additional countries soon. Follow our social media channels to be the first to know about new registration opportunities!

Please note that withdrawing earned funds requires fulfilling certain formalities related to your tax residency. Detailed information on this process can be found in the Distribution Agreement and Terms of Service. This ensures compliance with regulations and smooth payment processing.

Do I need to run a business to use Crave Digital?

No, Crave Digital is available to both individuals and business entities. The main difference lies in how payments and settlements are processed, but both groups can fully access and benefit from the platform’s services. For more details, please refer to the Terms of Service and Distribution Agreement.

Do I need to renew my subscription?

Yes and no! 😉 Without an active subscription, you won’t be able to release new music or withdraw royalties from your account. Additionally, if your subscription isn’t renewed, your releases may be removed from streaming platforms.

But don’t worry—your subscription renews automatically! We’ll notify you multiple times, starting 30 days before the scheduled payment. The fee will be charged to the card you provided during registration, ensuring uninterrupted access to the platform and its features.

If you decide not to renew your subscription and wish to delete your account, just contact us—we’ll guide you through the process.

How much does music distribution with Crave Digital cost?

Distribute unlimited music to Spotify, Apple Music, TikTok, Amazon Music, Tidal, Deezer, Instagram, YouTube Music, and 100+ global streaming platforms, digital stores, and social media services – all starting at just 31.99 EUR per year!

You can also publish your music videos on VEVO and Apple Music with a one-time fee, giving your content the chance to reach millions of viewers worldwide.

For full details on our subscription plans and additional services, check out our Pricing page.

‍

What payment methods are available on Crave Digital?

For renewable subscriptions, we accept all major credit and debit cards.

For other services, we also offer online bank transfers, Google Pay, and Apple Pay as payment options.‍

‍

Does Crave Digital take a commission from my royalties?

We don’t take any commission – 100% of your earnings are yours. 🤑💯

However, withdrawal amounts may be reduced by transaction fees and applicable taxes, depending on legal requirements and the payment method you choose.‍

‍

When will I receive my royalty payments?

Your royalties will be credited to your Crave Digital account as soon as we receive them from streaming platforms. Major services like Spotify, Apple Music, iTunes, YouTube, and Amazon Music typically process payouts monthly.

However, some stores and platforms may take 3 to 6 months to report sales and release payments. No worries—your royalty balance will be updated immediately once the funds are received.

If you experience any issues with withdrawing your earnings, don’t hesitate to reach out to us at support@crave-digital.eu—we’re here to help!‍ 😊

‍

How to use a discount code in Crave Digital?

You can enter your discount code for both subscription plans and additional services during the payment summary stage.

Got more questions? 🤔

If you don’t see an answer to your question above, feel free to contact us 📩 and we will do our best to respond as quickly as possible.